Honorary Field Officer

When fully trained, Honorary Field Officers (HFOs) assist members in need of support at meetings such as disciplinary, potential redundancy, grievances, etc.  HFOs are insured by Voice to give advice to members. 

The Role

The responsibilities of a representative fall into four main areas: 

  • To assist in the provision of answers to members’ enquiries.
  • To meet with relevant bodies on behalf of members.
  • To represent and/or support individual members as appropriate, or to appear as a ‘friend’.
  • To ensure that Voice offices (Derby or Edinburgh) are kept informed of all serious cases as soon as possible.                                       

Key Tasks Include:

  • providing a sympathetic and knowledgeable ear for members.
  • attending training for at least 6 hours per year.
  • having a working knowledge of current disciplinary, competency and grievance procedures, together with an understanding of relevant legislation.
  • knowing the appropriate regulations of their Local Authority and the DCSF/SPPA.
  • completing Field Officer Report Forms and returning them as directed.



Key Relationships:

  • Liaise with appropriate Regional Officer.
  • Your first contact will normally be with the Regional Officer, and subsequently Head Office and the local Federation where appropriate, to ensure that they have reference to current casework.

General Notes

  1. Field Officers have considerable discretion in dealing with individual cases and it is important that it is realised that support is always available from Derby head office and the Senior Professional Officer in Scotland.
  2. Field Officer expenses will be met by the union and claim forms should be sent direct to the Accountant at Derby head office.


How do I become an Honorary Field Officer?

  • 2 nominations are required from members within the volunteer network, or
  • 2 written references are required, along with a completed application form, which can be obtained from Derby head office on 01332 372 337.
  • Applicants are invited to attend an interview (conducted by a member of Voice staff and members of the union’s Volunteers' Committee). 
  • Applicants will be notified of the results of the interview by post.  
  • Acceptance of the post also confirms a commitment to on-going training, provided by Voice.
  • The performance of each Honorary Field Officer is reviewed annually. 

When you become an Honorary Field Officer you will be registered as such on our membership database so that we can ensure that you receive all the information you’ll need.  Other local representatives will also be informed of your new role.  You will receive a ‘Your Voice Toolkit’ which will include: 

  • Voice recruitment materials.
  • Contact information on other Voice representatives within your area and region.
  • Information on Professional Officers at head office and their specialisms.
  • A data protection form for you to sign to allow you to have access to basic contact information on other Voice members in your area.


To help you feel more confident in your role, Voice offers training for all volunteers.  Where possible, ensure you take advantage of this training.  Facility time should be available from your workplace to cover this training.

Thank you for helping to make our voice heard.