Help and advice

Nothing is more important to us than supporting our members. Contact us immediately if you have a query, concern or issue in your workplace and we can help you get the voice you deserve.

For employment workplace advice call: 01332 372 337

Office hours: 09.00-17.00, Monday – Friday (excluding bank holidays)

For non-employment, free legal advice, click here.

For personal injury advice, click here.

Or you may find the information you're looking for in our online resources

For joining enquiries call: 01332 378 008

Or email the team at

Office hours: 09.00-17.00, Monday – Friday (excluding bank holidays)

Assistance, advice and representation cannot be provided for issues which have arisen prior to joining Voice Community. To discuss either criteria in more detail, please call our team so we can answer any membership queries you have.

Voice Community's legal and casework services are provided by our helpful team of UK-wide network of officers and volunteers. All work is supported by our in-house and external solicitors, who will ensure that your issues are dealt with promptly and effectively. They are able to help with a number of issues including:

  • disciplinary and competency issues;
  • contractual negotiations, including redundancy and early retirement requirements;
  • assaults or false allegations at work; and
  • discrimination and unfair dismissal.

Also see:

Contact our Regional Officers

Coronavirus Update

In light of the rapid progress of the Coronavirus/COVID-19 pandemic and in light of the latest, though rapidly changing national advice we want our members to know what steps we are taking to ensure that any disruption in service the service we prove is kept, in so far as is reasonably and possible to an absolute minimum, and that we continue to deliver our usual high standard of service.

The wellbeing of our members and employees is paramount at this time.

In response to the current crisis and in line with the most recent advice the decision has been taken to close our HQ office until further notice

All staff will be working remotely from their homes during this time and will have comprehensive remote working support, which will enable them to fulfil all or most of their role as if they were working from their desk in the office.  Our phones will, where necessary, be diverted to the relevant staff member’s mobile phone, however we are not currently able to access voicemails, therfore please call us during office hours so we can speak to you directly. 

To ensure an efficient service while our office is closed, all postal correspondence must be scanned and sent via email, as we are unable to receive or process post. Your assistance is appreciated during these ever-changing times.

It may be that on occasion our usual response times are extended, but we will try to minimise any disruption to members.

Our management team will continue to monitor and review the situation as it develops, and where necessary alter our operation accordingly. 

Coronavirus resources and FAQs